return and exchanges

Return and Exchanges Policy

Thank you for choosing Cheap Corner for your shopping needs. We strive to provide you with the best possible experience, but we understand that there may be occasions when you need to return or exchange an item. Please review our Return and Exchanges Policy below:

Return Period:

• You may return or exchange items within 5 days of receiving your order. Beyond this period, we may not be able to accept returns or exchanges.

Eligibility Criteria:

• To be eligible for a return or exchange, items must be unused, unworn, and in the same condition as received. They must also be in their original packaging with all tags attached.
• Some items, such as personalized or perishable goods, may not be eligible for return or exchange. Please check the product description for any specific return restrictions.

Return Process:

• To initiate a return or exchange, please contact our customer service team at business@zendrop.com. with your order number and the reason for the return or exchange.
• Our team will provide you with instructions on how to return the item(s) and any necessary shipping labels. Please do not send back items without contacting us first.

Refunds and Exchanges:

• Once we receive and inspect your returned item(s), we will process your refund or exchange promptly.
• Refunds will be issued to the original payment method used for the purchase. Please allow 2 days for the refund to appear in your account, depending on your payment provider.
• Exchanges will be processed based on product availability. If the desired item is out of stock, we will issue a refund instead.

Return Shipping:

• Return shipping costs are the responsibility of the customer unless the return is due to an error on our part (e.g., wrong item shipped, defective product).
• We recommend using a trackable shipping method and retaining proof of postage for your records. We cannot guarantee that we will receive your returned item(s) without tracking information.

Contact Us:

• If you have any questions or concerns about our Return and Exchanges Policy, please contact us at business@zendrop.com. Our customer service team is here to assist you.

By shopping with us, you agree to abide by the terms of this Return and Exchanges Policy. Thank you for choosing Cheap Corner